Eskenazi Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, veteran’s status, sexual orientation, or gender identity or expression.
Eskenazi Health does not exclude people or treat them differently because of race, color, religion, national origin, age, disability, sex, veteran’s status, sexual orientation, or gender identity or expression.
Eskenazi Health:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats and other formats)
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
We offer language services that enable us to communicate in your preferred language while we care for you. If you have any questions or if you need immediate assistance communicating with us, please call Eskenazi Health Multicultural Affairs at 317.880.5000.
If you believe that Eskenazi Health has failed to provide these services or discriminated in another way on the basis of race, color, religion, national origin, age, disability, sex, veteran’s status, sexual orientation, or gender identity or expression, you can file a grievance with: Eskenazi Health Office of Patient Experience, Lisa Ramirez, 720 Eskenazi Ave., Indianapolis, IN 46202, 317.880.8333, 317.880.0519 (fax), patient.experience@eskenazihealth.edu.
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Eskenazi Health Office of Patient Experience staff members are available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1.800.368.1019, 800.537.7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
For other languages, view the Privacy Policy PDF.