This blog post is part of a series titled Taking the Lead: An Inside Look at Eskenazi Health's Leadership. Different leaders throughout Eskenazi Health will be featured, giving an inside look at their work roles, backgrounds, passions and even hobbies. We hope you enjoy learning about some of the exceptional leaders Eskenazi Health is proud to employ.

A proven leader who has been with Eskenazi Health for five years, Carlos Hernandez Arreaza serves as the health center manager for Eskenazi Health Center Grassy Creek at 9443 E. 38th St. Hernandez Arreaza also manages the dental office at Eskenazi Health Midtown Community Mental Health at 1650 College Ave., and for several months he helped manage optometry services at Eskenazi Health Center Forest Manor and Eskenazi Health Center Pecar.

Before choosing health care as his career path, Hernandez Arreaza had been in management for over 20 years that included serving as the district manager for a private corporation that opens retail facilities all over Indiana and Florida. He was in charge of all operations including repairing facilities with financial problems, along with hiring and training employees for the management teams.

When he arrived in Indianapolis, Hernandez Arreaza worked as a contract medical interpreter for many entities including IU Health, the Social Security Administration and Indianapolis Public Schools.

Hernandez Arreaza has a bachelor’s degree in administration with emphasis on cost accounting from the University School of Caracas, Venezuela. He is also certified as a patient insurance navigator for the State of Indiana.

Hernandez Arreaza became interested in Eskenazi Health after learning about the organization’s mission to Advocate, Care, Teach and Serve, which are qualities he was looking for in a company. He volunteered at an Eskenazi Health event that helped patients sign up for the Affordable Care Act, which left him with a positive impression about the organization. Two days after speaking with a manager and the director of the event, Hernandez Arreaza sent his resume to Eskenazi Health, and shortly thereafter he became an Eskenazi Health employee.
 
Hernandez Arreaza is proud to work with fellow Eskenazi Health employees to provide care to the community and expedite access to patients for all needs and services. In coming to Eskenazi Health, Hernandez Arreaza wanted a job that was meaningful to him and to others.

No matter what happens during his ever-changing days on the job, Hernandez Arreaza believes his purpose is to help the community and make a difference each day. As a manager at Eskenazi Health, Hernandez Arreaza strives to minimize the barriers to care and services to improve the customer experience for everyone. He also oversees all expenses and productivity for Eskenazi Health Center Grassy Creek to make sure financial goals are met.

Hernandez Arreaza values helping others and making a difference in the lives of people whenever he can. He believes his biggest accomplishment at Eskenazi Health is increasing the access for primary care, doing all he can to develop the staff he works with, and creating a quality environment for patients at the facility. He also takes great pride in recently opening the first optical shop outside the Eskenazi Health downtown campus located at Eskenazi Health Center Pecar. Another optical shop will soon open at Eskenazi Health Center Forest Manor. 

Career-oriented organizations Hernandez Arreaza belongs to include the American Interpreter Association and the local Immigrant Welcome Center that empowers immigrants by connecting them to the resources that enable them to build successful lives in Indianapolis.

Away from work, Hernandez Arreaza, who would someday like to be remembered as someone who made a difference, likes to read, listen to music, cook several types of ethnic food, and he also loves to paint when he has the time. He considers himself a handyman around the house and will do everything he can to fix something before calling for help. He also considers himself a horrible singer, although he’s not afraid to demonstrate it.

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