facebook Billing - Patients - Eskenazi

You do not need a MyChart account or proxy to pay a bill online through MyChart.

Paying for services that occurred after Oct. 1, 2016:

Pay through your MyChart account. Login or sign up for Eskenazi Health MyChart
Pay as a guest through Eskenazi Health MyChart.

To Pay By Phone or Request a Payment Arrangement Plan

Please call the Eskenazi Health Self-Pay Department at 1.866.684.9354 Monday through Friday from 8 a.m. to 5 p.m.

For Additional Help or Billing Questions

Please call Eskenazi Health Customer Service at 317.880.4055 Monday through Friday from 8 a.m. to 5 p.m. or submit your question online

Pricing and Insurance

In the interest of price transparency, Eskenazi Health provides a list of charges for services including room and board, operating room, emergency department, delivery, radiology, laboratory, clinic visits and other services. Our charges are the same for all patients. The amount you will be expected to pay is dependent on insurance coverage limits, co-payment obligations, Health Advantage reduced fees, or self-pay discounts. For service-specific price estimates, please call 1.855.202.1053 and select option 3.

View the 2019 Pricing and Insurance Information.


Eskenazi Health strives to provide you with the pricing information you need to make an informed decision. However, this price is not a guarantee and is subject to change. Your final bill may reflect additional charges not included in the prices listed. 

If you have insurance:

  • Your insurer determines what services are covered and sets the rate for your deductible, co-pay, and co-insurance obligations. You are financially responsible for your deductible, co-pay, and co-insurance amounts owed after insurance coverage. 

  • There is no guarantee that your insurance will cover the services. If your insurer denies a claim because they deem the service not medically necessary, not appropriately pre-authorized, or for any other reason, you may be obligated to pay the total charges. If the service is not covered, Eskenazi Health will assess your eligibility for a discount.

If you do not have insurance:

  • Eskenazi Health will consider Marion County residency and other information to determine your eligibility for a discount. 

Your care provider(s) may send you a separate bill for treatment or services. Those professional services will be billed by the provider's billing offices.  If you need additional information about the professional services bill, please ask your doctor’s business office.

If you have commercial insurance and need additional help to determine your out-of-pocket costs, please contact your employer or insurance company for assistance. 

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