facebook Billing - Patients - Eskenazi

You do not need a MyChart account or proxy to pay a bill online through MyChart.

Paying for services that occurred after Oct. 1, 2016:

Pay through your MyChart account. Login or sign up for Eskenazi Health MyChart
Pay as a guest through Eskenazi Health MyChart.

To Pay By Phone or Request a Payment Arrangement Plan

Please call the Eskenazi Health Self-Pay Department at 1.866.684.9354 Monday through Friday from 8 a.m. to 5 p.m.

For Additional Help or Billing Questions

Please call Eskenazi Health Customer Service at 317.880.4055 Monday through Friday from 8 a.m. to 5 p.m. or submit your question online

Pricing and Insurance

In the interest of price transparency, Eskenazi Health provides pricing for professional and hospital charges, frequently shopped services, pharmaceuticals, supplies, and max charges for inpatient stays. Our charges are the same for all patients. For service-specific price estimates, please call 1.855.202.1053 and select option 3.

View the 2020 Pricing and Insurance Information.


Eskenazi Health strives to provide you with the information you need to make an informed decision; however, please understand that this estimate is not a guarantee of final charges. Your final bill may reflect additional costs not included in this estimate. Charges may vary based on your insurance contract and benefits; medical condition; and any additional testing, procedures or pharmaceuticals ordered by your doctor.  

If you have insurance:

  • Your insurer determines what services are covered and sets the rate for your deductible, co-pay, and co-insurance obligations. You are financially responsible for your deductible, co-pay, and co-insurance amounts owed after insurance coverage. 

  • There is no guarantee that your insurance will cover the services. If your insurer denies a claim because they deem the service not medically necessary, not appropriately pre-authorized, or for any other reason, you may be obligated to pay the total charges. If the service is not covered, Eskenazi Health will assess your eligibility for a discount.

If you do not have insurance:

  • Eskenazi Health will consider Marion County residency and other information to determine your eligibility for a discount. 

Your care provider(s) may send you a separate bill for treatment or services. Those professional services will be billed by the provider's billing offices.  If you need additional information about the professional services bill, please ask your doctor’s business office.

If you have commercial insurance and need additional help to determine your out-of-pocket costs, please contact your employer or insurance company for assistance. 

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