facebook COVID-19: Visitation Restrictions; Who to Call and What to Do; Symptoms to Know

As the COVID-19 situation evolves, it's important to stay informed. A letter from Eskenazi Health CEO Dr. Lisa Harris describes what we are doing to help stop the spread and keep you safe and healthy.

Visitation Restrictions

Effective immediately, no visitors will be permitted to Eskenazi Health facilities for the foreseeable future. Some exceptions may be granted, but the general guidance is for no visitors. We appreciate you understanding and helping to keep yourself and others safe.

To check on a patient receiving care in the Sidney & Lois Eskenazi Hospital, please call 317.880.0000. If your loved one is in critical condition in the Michael & Susan Smith Emergency Department, please call 317.880.8100. This line is staffed from 7 a.m. - 3 p.m., Monday through Friday. If it is after these hours or on the weekend, please call 317.880.9191.

Symptoms to Know, Who to Call and What to Do

If you are ill with flu-like symptoms such as fever, new cough and shortness of breath, please call your primary care provider or Eskenazi Health Connections at 317.880.7666. Health care professionals are available 24/7 to answer questions on symptoms and direct you to the most appropriate care. It is important to first call before arriving to Eskenazi Health facilities.

Resources to Learn More About COVID-19

According to the Centers for Disease Control and Prevention, otherwise healthy, stable patients with fever and new cough should stay home and isolate. This includes not going out in public places. Learn more on the CDC website

In addition, the Indiana State Department of Health has a COVID-19 resource line open to the public that is staffed 24/7: 1.877.826.0011

Video Resources

What is COVID-19?
COVID-19: What to do if you’ve been exposed
COVID-19: What to do if you have it
5 Steps to Proper Hand Washing
Social Distancing
How to Social Distance

Temporary Prescription Delivery Service Available from Eskenazi Health St. Margaret’s Pharmacy

In support of social distancing, Eskenazi Health Pharmacy is offering prescription delivery for Eskenazi Health patients. Patients can call Eskenazi Health St. Margaret’s Pharmacy at 317.880.4500. A staff member will verify the insurance and payment information and discuss prescription needs. Once filled, the prescription will be delivered to the patient’s residence at no additional charge.

More Information

As we work to conserve our supplies for our health care staff and team members, we are encouraging patients who are coming for appointments at any Eskenazi Health facility to bring or wear their own cloth face mask or bandana, if desired.

We are currently accepting donations of new personal protective equipment (PPE) supplies, including homemade cloth masks. Please visit this page to learn more.

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